Herts Valleys Clinical Commissioning Group (CCG) and East and North Herts CCG appointed Millbrook Healthcare to continue providing the service for the next five years.
The contract came into effect on 1st October 2017 and the service provides wheelchair equipment and wheelchair assessments, repairs and adaptations from its main base in Welwyn Garden City.
However, following consultation with wheelchair users and their carers the new service is being developed and there will be satellite and drop-in clinics in community buildings.
Weekly evening and Saturday morning clinics are also being trialled and the time taken between assessment and receiving a wheelchair is being cut, with just over a third of customers getting a chair in a day.
Dr Nicolas Small, Chair of Herts Valleys Clinical Commissioning Group and medical lead for the new Wheelchair Service said: “This new contract will build on the improvements in the service that the interim contract is already delivering and will bring some additional benefits to our customers.”
Philip Campling, Millbrook Healthcare MD, said: “The Millbrook team is excited to be able to continue work with our health partners to develop wheelchair services across Hertfordshire. Our new model will bring a number of new features improving access to services and delivering better health outcomes.”
You can contact the service on 0333 234 0303 or visit Millbrook Healthcare’s website.