Have your say

We provide carers with a platform to speak up and make their voices heard on an individual and collective basis and use their experiences to help improve the services for them and the people they care for.

Our Carer Engagement Team enables carers to have their voices listened to and acted on by the health and social care services in Hertfordshire to influence change and improvement in services.

This is achieved by:

• Supporting carers to respond to national and local consultations and to lobby on national issues as appropriate.
• Engaging with carers to participate in the development, scrutiny and monitoring of health and social care services in Hertfordshire.
• Supporting carers to express their views on the availability and quality of services.
• Empowering carers to constructively challenge the impact of commissioning decisions on people with caring responsibilities and the people they look after.

The Carer Engagement Team also supports Hertfordshire commissioners within Hertfordshire County Council and the Herts and West Essex Integrated Care Board, to improve the level of carer satisfaction with NHS and social care services in the county. They do this by working in partnership with carers to identify issues and unmet needs to create solutions.