Please be aware that all our face to face events and carers' groups are cancelled at present. Online events are running. You can still call us on 01992 58 69 69 (9am - 5.30pm Mon - Thurs & 9am - 4.30pm Fri).
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We are currently looking to fill the volunteer roles listed below.

How to apply

If you are interested in any of these roles, please let us know by filling in our online application form. Alternatively, you can download a  Volunteer Application Interest Form and email it to or post it to the address on the form. To find out more about what it's like to be a Carers in Hertfordshire volunteer please visit our Volunteer page.

Information and Carer Planning Service (ICPS) Volunteers 

Keeping in Touch Service Volunteers: Due to coronavirus and the support we have needed to offer, we are being more proactive with our carers and seeing real benefits. We need to recruit new Keep in Touch volunteers to help us with this role. The role is based at home and we would ask you to ring 5-10 carers each week. The carers are not expecting our calls and you will get a list with new names each week.

Carers' Passport and Call Back Team Volunteers: The Carers' Passport Team processes and fulfils requests for our Carers' Passport Discount Card and renewing cards, as they are valid for three years. There are a range of tasks such as checking information supplied on application forms, processing forms, printing the Carers' Passport Photo ID Card and contacting carers to check details or register them. The Call Back Team can help with the Carers' Passport, but also contact carers that have been referred from professionals such as GPs to explain the services Carers in Hertfordshire provides and complete registrations for carers not already known to the charity. 

We are looking for people available between 9.30am and 4pm for all the roles and we ask you to commit to at least one shift of four hours a week. You should have good communication and IT skills and be able to listen and communicate sensitively.

Keep in Touch (COVID-19) Volunteer Role Description

Carers' Passport and Call Back Team Volunteer Role Description

Bereavement Volunteer

To work as part of our team of trained volunteers to support bereaved carers to help them to find their own way forward after their loss. Training for new Bereavement Service Volunteers will start in September 2020.

Bereavement Volunteer Role Description (COVID-19 response)

Carer Support Hub Group Leaders and Helpers

We run 16 Carer Support Hub Groups across Hertfordshire which meet once a month at regular times. We are looking for new Leaders to run our groups in Berkhamsted, Letchworth, Potters Bar and Royston. We welcome applications for Joint Leaders if people want to share the role. We are looking for confident people who like working in teams and have an understanding of caring. Good communication skills are important. We would also welcome volunteers to help make drinks or greet carers at the Hub meetings.

Role description: Carer Support Hub Group Leader Volunteer Vacancy

Volunteer Carers Advocate

We work in partnership with POhWER, the Hertfordshire advocacy service provider, to deliver advocacy support to unpaid family carers. Advocates help carers understand information, access services that they or the person they care for needs, and supports them to have their voice heard by health or other professionals when important decisions are being made related to their caring role.
The Volunteer Carers Advocate will help our Carers Advocate by providing telephone and email support and may be asked to accompany them to meetings with carers and/or professionals. We are looking for someone able to support us one day a week in this role.

Role description: Volunteer Carers Advocate

Volunteer Opportunities in the Borehamwood area

We need volunteers to help at our Monday to Friday lunch and activities club for the over 60s that meets in Borehamwood .
We also need volunteers in our office in Borehamwood to support with administration and on the reception.
Friendly, caring people are needed in these roles. Please look at the job descriptions provided for each role.

Role Description: Borehamwood Seniors General Helper

Role Description: Administration Volunteer

Forum Support and Note Taker

If you are looking to gain experience in taking notes and providing support at meetings and events then this is a great role to apply for. Our Forums mainly take place in Hatfield on Tuesdays, Wednesdays and Thursdays, throughout the year. Occasional visits to the office in Hertford may be needed.


Role Description: Forum Support and Note Taker Volunteer Vacancy

If you can’t find anything you are interested in please contact us by email on   or ring us on 01992 58 69 69 and we will do everything we can to find you the perfect opportunity.

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