Carers in Hertfordshire is a well-respected, independent, carer-led charity, established in 1995. The charity works to ensure that all Hertfordshire's unpaid family carers are recognised, valued and supported in their caring role and have the opportunity for a life outside caring and can exercise a collective voice in the county. We support adult carers and young carers and provide information and support. We also arrange a variety of ways for carers to work closely and collaboratively with professional staff in a wide range of voluntary and statutory organisations to link our services and help those organisations to develop a carer friendly focus. 3 in 5 people will be an unpaid carer at some point in their life and 1 in 3 carers will have to give up work to meet the demands of caring. Although this unpaid care saves the NHS billions of pounds a year, it comes at a cost to the unpaid family carer - physically, emotionally and financially.

In 2016, Crossroads Care Hertfordshire South was integrated into Carers in Hertfordshire to strengthen the services and support for unpaid carers and the people they care for. Our Care Service provides Carers Breaks and Domiciliary Care in Hertsmere, Three Rivers and Watford. For some carers a great break is the best support as it enables them to have time to themselves and a life outside of their caring role.


Logo to show we are a Living Wage EmployerWe are pleased to be an accredited Living Wage Employer. This means that every member of staff in our organisation earns not just the minimum wage but the Living Wage.

The Living Wage is an hourly rate set independently and updated annually, based on the cost living in the UK. It is currently £8.45 per hour for outside London.

We believe that every member of staff deserves a Living Wage. You can find out more about the Living Wage by visiting



We have vacancies for a Community Navigator and Senior Community Navigator, a Young Carers Support Worker, Admiral Nurses and our Crossroads Care Service is recruiting Care Support Workers. The Application Pack for the post is available for downloading in the download area at the bottom of the page (please scroll down). The pack includes: an Application Form with Recruitment Monitoring Form and a Job Description and Person Specification. You can also find some background information about Carers in Hertfordshire in the download area.

If you have any questions please contact 01992 58 69 69.

Community Navigator - Hertsmere

Part-time post (18.5 hours a week). The salary is £12,500 (pro-rata of £25,000 for full-time, 37 hours a week).

Seven voluntary organisations have formed a partnership to develop a Herts-wide Integrated Hospital Discharge and Community Navigation Service (IHDCNS), with teams based locally that will understand their local populations, and support people to find and access community-based support. We have an exciting opportunity to join the team in Hertsmere, which is currently funded until March 2020 but with potential for extension. This is part of exciting developments nationally in social prescribing and link workers and an area where new opportunities are emerging for staff and services.

The successful applicant will provide a service that puts people first and empowers them to make appropriate decisions about their care and access support and services in their own community. Reporting to the Senior Navigator you will hold your own caseload and support others in the team as required. You will build a strong understanding of voluntary and community support across Hertsmere and have the ability to creatively problem solve bringing agencies together to design imaginative solutions for individuals. You will have the ability to work alone and as part of a team, be self-motivated and able to inspire others to work with you.

Closing date: Sunday 23rd June 2019.

Interview date: Friday 5th July 2019.

Senior Community Navigator - Hertsmere

Full-time post (37 hours a week) fixed-term until the end of March 2020, with the possibility of extension. The salary is £26,500.

We are looking for a self-motivated individual who can inspire others and lead a team of Community Navigators to provide a service that puts people first, empowers people to take appropriate decisions about their care, and to access support and services within their own community. The post holder will be responsible for:
• Allocating cases appropriately across the team, taking into account their experience and existing workload
• Motivating and supervising staff to manage their caseload and ensure quality of the services is maintained.
• Maintain own caseload balancing this with the management of the team.
• Build and maintain strong links in the local community with GP’s, social care, voluntary and community groups and other relevant organisations.

Reporting to the Service Area Manager you will have an ability to analyse data in order to determine workloads and meet targets you will be confident to talk about and promote the service in a range of settings.

Closing date: Sunday 23rd June 2019.

Interview date: Friday 5th July 2019.

Young Carers Support Advisor

Part-time (25 hours a week). Salary is £14,897.89 (pro rata of £22,048.88 based on 37 hours a week).

We are looking at completing our expanded young carers team with this part-time role and are looking for applicants who are passionate about supporting young people to achieve their potential. The post holder will build strong relationships with professionals across a range of services, including schools, in a geographical area to improve understanding and support for young carers and their families. You will also hold a caseload of young carers and work with them, their families and others that support them to reduce age inappropriate caring and help them to have all the same opportunities as their peers. As part of Hertfordshire’s early help offer you will record much of your work on EHM as a Families First Assessment.

You will need excellent communication skills and be able to be creative to seek solutions to issues facing children, young people, and their families. You will be confident speaking to people at all levels and be able to present information in a clear and concise manner suitable for a variety of audiences.

You will have strong IT skills and be confident using databases to record your work understanding the need for clear record keeping that demonstrates your understanding of the situation and allows others to work in partnership. Previous experience of using Families First, Outcome Stars or similar tools will be an advantage.

As a carer led organisation Carers in Hertfordshire believes that the voice of the carer is central to everything we do, so you will be able to ensure young carers voices are heard at every level, whether this is in planning the care for them and their family or in the planning of services that affect them. You will contribute to this through supporting the work of the young carers council, encouraging feedback on support as well as regular surveys and the annual young carers conference.

Closing date: Monday 24th June 2019.

Interview date: Wednesday 3rd July 2019.

Young Carers Support Worker Application Pack


Admiral Nurse (NHS Band 6)

Two-year fixed term. Full-time (37 hours a week), although part-time hours will be considered. Salary is on the NHS Band 6 scale.

We are seeking to recruit exceptional individuals with a passion for, and experience of, providing person-centred and relationship-centred dementia care, to join our Admiral Nurse Service to provide specialist dementia support to families across Hertfordshire.

Employed by Carers in Hertfordshire, this post is delivered in partnership with Dementia UK. The successful applicants will be Nursing and Midwifery Council (NMC) registered with post-registration clinical experience of working with people with dementia and their carers/supporters in different settings, along with formal knowledge of dementia acquired through clinical post-graduate training/education. Experience of recent involvement in practice/service development is essential, along with the ability to operate effectively with a constantly developing relationship with key stakeholders and associated agencies.

If you consider that you have the skills and abilities to deliver specialist dementia support as an Admiral Nurse please contact Lesley Potter, Clinical Lead Admiral Nurse at Carers in Hertfordshire or Maisie Ogier, Business Development Officer at Dementia UK, for an informal discussion about this exciting role.

Lesley Potter: mobile: 07917 186841 or email:

Maisie Ogier: mobile: 07849 828866 email:

Closing date: Friday 5th July 2019

Interview date: Tuesday 16th July 2019


Care Support Workers

Salary: Competitive (rate depends on the days and times worked with enhanced rates for evenings, weekends and Bank Holidays).  Full and part-time hours available.

Are you a reliable, compassionate person and want to help people with care needs stay safe and happy in their own homes if that is where they want to be? Did you want to make a difference to family members by giving them a break from caring?

If the answer to any or all of these is yes, then you may be interested in joining our Crossroads Care Service as a Care Support Worker. The Service aims to provide high quality, flexible services that respond to the individual needs of carers and the people they care for.

We offer:
• Excellent hourly rates - £8.75 per hour weekdays, £11.38 per hour on weekends, £9.98 per hour on evenings and early mornings, and £12.86 per hour on Bank Holidays;
• Mileage at 40p per mile between clients homes;
• Paid holiday (based on the hours you work);
• Free uniform and DBS check;
• Training and ongoing opportunities for career progression;
• Support from office based staff and a 24/7 on call team.

Applicants will need a full UK driving licence and use of a car. You will also have good written and verbal communication skills and a calm and caring manner.

We are particularly looking for people able to work:
• Monday to Friday from 4pm to 8.30pm to provide homecare in the Borehamwood and Bushey areas.
• Weekends (to work 8am – 12pm noon and/or 3pm to 8.30pm) to provide homecare in the Borehamwood and Bushey areas.
• Flexible, but ideally regular hours Monday to Sunday to provide Carers Breaks in all the areas we serve- the boroughs of Hertsmere, Three Rivers and Watford.

You can find out more or apply via the Care Support Worker pack available to download below or call us on 020 8905 1158 to discuss the role.

archive Care Support Workers Application Pack Download (939 KB)



We welcome enquiries from people who wish to share their knowledge, skills and time as a volunteer. We have a great range of volunteer opportunities, including Trustees. check here for the latest vacancies

Trustee Recruitment

We are seeking a number of individuals committed to our purpose, objectives and values to become Trustees.

Slava Budin-Jones, Chair of our Board of Trustees, said: “Being a Trustee is a rewarding and valuable role and we are looking for passionate, committed and enthusiastic individuals who are invested in carers needs and can make a positive contribution to the work and development of the charity.”

We are looking for people that can introduce new experiences and perspectives to our current Board and add to the existing variety and diversity of our work.

Whilst we are open to all applicants, we are particularly interested in hearing from people, aged 18 or over, with strategic management experience in the following areas:
• Law;
• Property/ estate management/ asset management;
• Public relations & communications; and
• Human Resources.

To ensure we are a diverse and responsive organisation we are also keen to receive applications from ethnic minority communities, women, younger adults, people identifying as LGBTQ+, and those who have experience of supporting young carers.

We also take into account if you have experience of caring as our policy is that at least 60% of Trustees are or have been carers or have a real empathy with caring roles.

Trustees have legal responsibility for the charity and set its strategic direction and ensure that it is managed in a way that meets its charitable objectives. It is a rewarding role and you get to meet a lot of people and use your skills and knowledge to help others.

Carers in Hertfordshire is committed to safeguarding and promoting the safety and welfare of staff, volunteers and carers and all roles are subject to a satisfactory DBS check.

Although this is a voluntary role, reasonable expenses will be covered.

If you would like to apply or request a discussion with our Chair then please contact Laura McGrath, PA to Chair and the Chief Executive: Tel: 01992 58 69 69 or email:

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